Dear FirePods Family,
We're all aware of COVID-19 and the implications it has for global supply chains; we have found a great solution, but no one is untouchable in a global pandemic.
This being, our shipping times have been slightly delayed. Your order will now arrive in 20-30 days. We apologize in advance, but there is nothing more we can do.
We are shipping via cargo boat, because of plane shortage. So, once your FirePods are shipped, there will be no tracking updates until it reaches the country of destination. After the order is shipped and you login to 17track.net to track it, you might get a message that says 'Your item was shipped' or 'No additional information is available'. You don't need to worry! This does not mean there is no movement to your package, it simply means it has been shipped and is on its way! But since it is shipped through a boat, there are no additional opportunities for updates during the journey. Your tracking information will update again once your FirePods have reached their destination.
As always, if you have any questions about this or anything else, we are here to support you 24/7 at firstname.lastname@example.org
We hope you and your family are safe during these times,
The FirePods Team